Guides
From booking
to delivered.
Once a same-day job is confirmed, a clear sequence kicks in, and knowing what to expect and when takes the worry out of an urgent run.
Confirmation and dispatch
The moment a booking is agreed, dispatch confirms the details back to you: the collection point, the destination, the deadline and any special instructions. That confirmation is your signal that the job is live and the clock is being managed on your behalf.
This is also the point where anything unusual gets locked in, from a named contact at collection to specific handling notes. Getting it pinned down now means the driver works from a complete brief rather than picking up loose ends on the road.
A driver assigned and on the way
Next a suitable driver is assigned and routed to your collection address. Because this is a dedicated run, that vehicle is committed to your job alone, so once it is moving it heads to you rather than weaving through a list of other pickups first.
From here you can expect visibility of progress toward collection. The driver arrives, takes receipt of the goods and, with the consignment secured, sets off directly for the destination on a route planned around your deadline.
The direct drive and proof of delivery
The collection-to-delivery leg is exactly that, direct. There are no depots, no sorting and no co-loading, so your goods travel in one continuous journey while you keep sight of where they are along the way.
On arrival the handover is completed and proof of delivery is captured, confirming the job is done. If you want to understand each of these stages in more depth before you commit, our same-day courier page walks through how a run is handled from end to end.
Related
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