Privacy Policy

This policy explains what personal data REMUX Transport collects through this website, how we use it, and the rights you have over it.

Who we are

REMUX Transport is a trading style of Maine Couriers, a company registered in England & Wales, with a registered office at Office 1, Izabella House, 24–26 Regent Place, Birmingham B1 3NJ. We are the data controller for personal data collected through this website.

What we collect

When you request a quote or contact us we collect the details you provide — typically your name, email, phone number, collection and delivery postcodes and any details about your consignment.

We also collect standard technical data (such as anonymised analytics) to understand how the site is used and to improve it.

How we use it

We use your information solely to:

• respond to your enquiry and provide a quote
• arrange and carry out a delivery you book
• keep records of work carried out, as required for our business and legal obligations
• improve our website and services

Who we share it with

We do not sell your data. We share it only with the people needed to fulfil your delivery (such as the assigned driver) and with service providers who help us operate, under appropriate agreements. We may disclose information where required by law.

How long we keep it

We keep enquiry and job records only for as long as necessary for the purposes above and to meet our legal and accounting obligations, after which they are securely deleted.

Your rights

You have the right to access, correct or request deletion of your personal data, to object to or restrict its processing, and to data portability. To exercise any of these rights, contact us using the details below.

You also have the right to complain to the Information Commissioner's Office (ICO) at ico.org.uk.

Contact

For any privacy question or request, call 0330 113 2825 or write to us at the registered office above.